Knowledge Base
Helpful articles and guides to get the most out of our offering.
Data Protection & GDPR in SmartReplyAssistant
This article explains, in plain language, how SmartReplyAssistant handles your data and how that maps to the GDPR. It is...
Read moreFast-check & VIP Senders: Skip Junk, Never Miss a Key Client
Not every email deserves a reply, and not every email should ever be missed. SmartReplyAssistant handles both ends of th...
Read moreHow SmartReplyAssistant writes your first reply
Welcome to SmartReplyAssistant. This guide walks you through writing your very first reply, from installing the browser...
Read moreTranslating emails & multilingual replies
SmartReplyAssistant works wherever your customers do — and they don't all write in the same language. A support inbox ca...
Read moreWorkspaces, roles & shared mailboxes
A workspace is the shared home for your team in SmartReplyAssistant. It holds one knowledge base – your products,...
Read moreSet Up Your Knowledge Base
Your knowledge base is what makes SmartReplyAssistant's drafts accurate instead of generic. Every reply the AI suggests...
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